This Privacy Policy explains how your personal information is gathered, used, and shared when you visit or make a purchase from wuucart.com (the “Site”).
Q: What information does Wuucart collect?
When you visit the Site, we automatically gather details about your device, such as your web browser, IP address, time zone, and some of the cookies installed on your device. Additionally, as you navigate the Site, we collect data on the individual pages or products you view, the websites or search terms that referred you, and how you interact with the Site. This is referred to as “Device Information”. Please note that if you choose not to provide any of the requested information (whether required or not), it may limit your ability to fully use our Services or make a purchase.
From Your Interactions with Us:
We gather information from your transactions and interactions with us, including but not limited to, when you visit our Site, use our Services, create an account, make a purchase, sign up for our catalog, newsletters, or emails, enter contests or promotions, write product reviews, complete surveys, send gifts or virtual gift cards, or contact us. The personal information we may collect includes your name, address, email, phone number, loyalty program details, gender, birthday, age, demographic details, interests, and preferences.
We collect Device Information using technologies like:
- Cookies: Small data files stored on your device, often containing a unique identifier. To learn more or manage cookies, visit allaboutcookies.org.
- Log Files: Track site activity, collecting your IP address, browser type, internet service provider, and timestamps.
- Web Beacons, Tags, and Pixels: Electronic files that record how you browse the Site.
If you make a purchase, we may collect payment details, including credit or debit card numbers, CVV, billing and shipping addresses, phone number, email, and payment or gift card information.
When we reference "Personal Information" in this policy, we mean both Device and Order Information.
How do we use your personal information?
We use the Order Information to process orders (e.g., payment processing, shipping arrangements, and providing invoices or order confirmations). Additionally, this information helps us:
- Communicate with you;
- Screen for fraud and potential risks; and
- Provide relevant product or service information, in line with your preferences.
We use Device Information primarily to screen for potential risks and fraud (such as tracking IP addresses), as well as to improve our Site by analyzing how customers interact with it and evaluating the success of our marketing campaigns.
Sharing your personal information
We may share your Personal Information with third parties to assist us in using it as described above. For example, we use WordPress to run our store and Google Analytics to understand how visitors use the Site.
In some cases, we may also share your Personal Information to comply with legal obligations, respond to subpoenas or similar requests, or to protect our rights.
Wuucart does not sell or rent your personally identifiable information to third parties.
Q: What about children's privacy?
A: Protecting children's privacy is important. The Site and App are not intended for children under 13, and we do not knowingly collect personal information from children. If we discover that a child under 13 has submitted personal data, we will take steps to remove that information.
Behavioral advertising
As noted earlier, we use your Personal Information to provide targeted ads or marketing we believe may interest you. To learn more about how targeted advertising works, visit the Network Advertising Initiative’s educational page. You can opt-out of some of these services via the Digital Advertising Alliance’s opt-out portal.
Legal disclosures & safety
Wuucart may disclose your information to comply with legal requirements, provide it to law enforcement, or protect our rights, property, or safety. We may also share it with other companies for fraud protection, credit risk reduction, or to detect technical or security issues.
Do Not Track
Please note that our data collection practices do not change in response to Do Not Track signals from your browser.
Your rights
If you are a European resident, you have the right to access, correct, update, or delete your personal information. If you would like to exercise these rights, please contact us. Additionally, we process your data to fulfill contracts or legitimate business interests. Your data may be transferred outside of Europe, including to Canada and the U.S.
Data retention
We retain your Order Information for our records unless you request its deletion.
Changes
This Privacy Policy may be updated periodically to reflect changes in our practices or for legal and regulatory reasons.
Your California rights (California Consumer Privacy Act)
If you’re a California resident, you have the right to:
- Request to know what Personal Information we’ve collected about you.
- Request deletion of your Personal Information.
- Opt-out of the sale of your Personal Information.
To exercise these rights, email us at Support@wuucart.com. We’ll verify your identity using your account login or other information like your email or previous order numbers.
Wuucart does not sell your Personal Information, and exercising these rights won’t affect the price or quality of our goods or services.
California privacy rights on direct marketing (Shine the Light Requests)
California residents can request details on our disclosure of Personal Information to third parties for direct marketing. To request this, send a written request to Support@wuucart.com with "Attn: California Privacy" in the subject line. We process these requests once per year.
Contact us
For more details on our privacy practices or to raise concerns, contact us via email at Support@wuucart.com.
